Returns & Refunds

We want you to be completely satisfied with your purchase. If you’re not, please review our return guidelines below to determine eligibility.

 

📦 Returns

            •          Return Window: You must initiate a return within 7 calendar days of receiving your order. Returns requested after this window will not be accepted.

            •          Item Condition: Items must be unused, unwashed, and in original packaging, with tags attached.

            •          Non-Returnable Items:

            •          Accessories

            •          Gift Cards

            •          Downloadable Products

            •          Final Print Run or Pre-Order Items

            •          Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. Proof of postage is required until your return is processed.

💳 Refunds & Store Credit

            •          Eligibility: Once your return is received and inspected, we’ll notify you of the approval status.

            •          Approved Returns: Refunds are issued as store credit or a one-time promo code within 3–5 business days.

            •          Denied Returns: If your return does not meet our requirements, we’ll notify you by email.

            •          Missing Refunds: If you haven’t received your store credit within 5 business days after approval, contact us at contact@buytical.com.

🔁 Exchanges

We only offer exchanges for defective or damaged items or same-product size swaps (if inventory allows). To request an exchange:

            1.         Email us at contact@buytical.com with your order number and issue.

            2.         Once approved, send your item to:

BuyTICAL c/o All In Merchandise

PO Box 632

Averill Park, NY 12018

USA

Customers are responsible for return shipping. An invoice will be sent for the new shipping fee before your replacement is dispatched.

Note: We cannot accommodate product swaps. If you’d like a different item, return the eligible item and place a new order.

❌ Defective or Incorrect Items

If you received a defective or incorrect item:

            1.         Email contact@buytical.com with a photo of the item and your order number.

            2.         Upon review and approval, we’ll send you a prepaid return label.

            3.         Once returned item is received and verified, we’ll ship a replacement at no cost to you and send tracking info.

🎁 Gift Returns

            •          If the item was shipped directly to you as a gift, you’ll receive store credit once the return is approved.

            •          If the gift was delivered to the gifter, store credit will be sent to the original purchaser.

🔁 How to Return an Item

            1.         Include the original packing slip with a brief note explaining the reason for return.

            2.         Ship your item to the return address below:

BuyTICAL c/o All In Merchandise

PO Box 632

Averill Park, NY 12018

USA

For returns over $36, we recommend a trackable shipping service or shipping insurance. We are not responsible for lost return shipments without proof of delivery.

⏱ Refund Timelines

            •          Refunds are processed within 10 business days of receiving your return.

            •          Refunds will be issued to the original payment method unless otherwise arranged.

            •          For international returns or refunds past the eligible period, we’ll contact you with alternative options.

Still have questions? Reach out to us at contact@buytical.com — we’re happy to help!